After doing extensive research on refurbished laptop warranties, it became clear there was a great deal of lying by major distributors of laptops.

Lets go over a warranty from a laptop I purchased last week. In the warranty the manufacture claims that the laptop is free from defects in workmanship for a period of 12 months. But goes on to say in the same paragraph that the warranty does not include failure caused by improper operation or normal wear and tear; does this mean that my teenager, who is a known abuser of the T.V., car, and stereo, who is very hard on the computer keypad will absolve the warranty?

The next issue is the battery. Most warranties plans for laptops have no warranty coverage for the battery. This particular laptop warranty covered the battery for 6 months. What happened to the 12 month warranty? Is the battery not part of the laptops main components? I know I could not use the laptop without the battery. What type of wishy-washy nonsense is the manufactures trying push down our throats?

To make matters worse, if you analyze all the laptop distributors, 67 percent of these laptop distributors will not have any type of refund policy. The 33 percent of laptop distributors, who do have a refund policy, either have a 7 day refund policy or a 14 day refund policy.

The warranty also states the warranty will be voided if you use the laptop in an extreme environment (including extreme temperature or humidity). Basically this means if I live in Hawaii, Alaska, Louisiana, or Florida”the warranty could automatically be voided! Are they serious?

The warranty goes on to state the warranty will be voided if the laptop is not used in normal conditions. What if I bought the laptop for work, and lets say I worked in the field. This means the manufactures warranty could be voided. It sounds like the manufacture only wants their laptops purchased by people who do not venture out the house.

But, if you buy a refurbished laptop youre going to need a warranty outside of the manufacture. Most laptop distributors will not offer a warranty outside of the manufacture. But if youre looking for a warranty on a refurbished or new laptops (thats free with the laptop purchase) beyond the laptop manufacturer, I would recommend this laptop link.

Lets take a look. The price of the laptop was $290 dollars; they then charged a restocking fee of 15%, which brought the value down to $246.50 dollars. But you lost $110 in additional shipping costs to ship the laptop to you, and you spent another $110 dollars to ship the computer back to the distributor.

What about refurbished laptops? Approximately 96% of all refurbished laptops have no warranties at all, since the warranty had expired for some time. But I see on the internet that distributors of refurbished laptops claim there is a 3 or 6 month warranty”but in reality there is none. I call this deceptive marketing, and Im being kind to them.

This is why it is so important to buy from a reputable laptop distributor who offers an exceptional return policy without a restocking fee, and pays for any return shipping charges back to the distributor. I highly recommend this laptop link for quality laptops, which includes a top-notch warranty (free of charge).

Its a good idea when you buy refurbished laptop, to go directly to the manufacturers website and type in the make and serial number of your laptop to see the remaining term (if any) on the manufactures warranty.

What good is it to have a warranty, if youre not going to honor it? The bottom-line, the basic manufactures warranty is worth very little, since it protects the manufacture and not the consumer.

Sincerely, John Roth

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